40% OFF EVERYTHING
BLACK FRIDAY SALE
Buy Now

Redirect to a page after successful payment

This topic contains 5 replies, has 3 voices, and was last updated by  Eileen Quick 5 years, 4 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • July 22, 2019 at 11:56 am #3277

    Eileen Quick
    Buyer
    Post count: 165

    Hi There

    Can you tell me how to set this please because once people pay it just takes you back to home page and then there is no way for people to easily get back into their listing or account again.

    Thanks.

    July 22, 2019 at 1:28 pm #3281

    Alex Rollin
    Moderator
    Post count: 27815

    Currently there is not a feature like that.

    Have you already added a menu item to link to the User’s profile where they can manage listings?

    Are you using UsersWP to display listings and invoices?

    https://userswp.io

    July 22, 2019 at 1:37 pm #3282

    Patrik
    Moderator
    Post count: 1971

    Hi,

    Generally, it redirects to the payment confirmation page but can you tell me the steps to regenerate the issue? If you have no payment confirmation page then you can create it and add shortcode “[wpinv_receipt]” into the page content and you have to assign it to Invoicing->Settings->General->General Settings->Success Page and also you need to create and assign Transaction Failed with the message like “Your transaction failed, please try again or contact site support.”

    Let me know if this resolves your issue or not. If not then provide us the admin details in private reply to troubleshoot the issue.

    Regards,
    Patrik

    July 22, 2019 at 1:48 pm #3283

    Eileen Quick
    Buyer
    Post count: 165

    Hi Patrik

    Thats interesting because I thought as these were selectable in the settings drop down that they were created automatically on the fly. I did not realise you actually need to physically create a page then add the shortcode.

    Makes sense now as after payment it just dumps you back on the home page.

    Can I use this shortcode on a page with other things like a link to where to go next etc ?

    Many thanks.

    July 22, 2019 at 1:53 pm #3284

    Patrik
    Moderator
    Post count: 1971

    Hi,

    You don’t need to create them manually. These pages are created on Invoicing plugin activation but it may be possible you have either deleted them or the activation process conflicted. You can create manually if there are no such pages on your site. You can also check the trash if they are there. You have to keep our shortcode so that it will display the proper content regarding invoice but you can add your own content anywhere you want in the page.

    Regards,
    Patrik

    July 22, 2019 at 2:22 pm #3287

    Eileen Quick
    Buyer
    Post count: 165

    Hi Patrik

    No, I just noticed they are already created but I have recreated them anyway to see if the new ones work.

    Not sure why the installed ones did not work so will see if new ones do.

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket