40% OFF EVERYTHING
BLACK FRIDAY SALE
Buy Now

PayPal Standard not sure if it is working with Wpgeodirectory

This topic contains 7 replies, has 3 voices, and was last updated by  Paolo 5 years, 11 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: 

  • Author
    Posts
  • November 28, 2018 at 12:36 pm #2354

    dhindson
    Buyer
    Post count: 8

    Hi I have setup listings to purchase in GeoDirectory using PayPal standard and have tested it by purchasing a listing myself. This was successful and in my listing of invoices it show as paid. My problem is that I have had many clients sign up for listing but they come into my listing of invoices as pending. There is not payment made in PayPal. I was just wondering if there was a way to find out if the payment process is not working or my clients are not going through to the payment stage. Would appreciate some help and advice. Thank you.

    November 28, 2018 at 12:39 pm #2355

    dhindson
    Buyer
    Post count: 8

    I also don’t receive any notification or email telling me that payment has failed.

    November 28, 2018 at 5:35 pm #2358

    Alex Rollin
    Moderator
    Post count: 27815

    You can set your gateway to test and try a test transaction in off hours, that’s the way to make sure if it is working or not. What happens when you do that?

    November 28, 2018 at 5:49 pm #2359

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    that’s what happened when the payment is abandoned or failed.

    The listings is saved as draft in case they want to come back, complete the payment and have their listings published.

    Hope this help.

    Let us know,

    Thanks

    December 2, 2018 at 4:30 am #2377

    dhindson
    Buyer
    Post count: 8

    Hi,
    Tried the test payment and worked perfectly. Clients must be abandoning their payment or it is failing for some reason. All my invoices are pending and all listing are set at draft. Is there any way of checking what people are doing. Should an email come through telling me that the payment has failed or been abandoned?
    Thanks for your time.

    December 2, 2018 at 4:10 pm #2378

    Alex Rollin
    Moderator
    Post count: 27815

    There isn’t a notification when users leave the cart or the site.

    December 22, 2018 at 12:42 am #2442

    dhindson
    Buyer
    Post count: 8

    Just another worrying issue, I am getting users signup and it is changing their username and email addresses. I have blacklisted the email address that is causing this but not sure what to do with the existing users whose emails and usernames have been changed.

    December 22, 2018 at 5:13 pm #2443

    Paolo
    Site Admin
    Post count: 31206

    That is not something that could have happened because of our plugins and it’s definitely not a WP Invoicing problem. Something else must be responsible for this.

    Thanks

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket