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Pay Invoice button returns Your Cart is Empty

This topic contains 11 replies, has 3 voices, and was last updated by  Ian Parker-Joseph 5 years, 10 months ago.

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  • January 23, 2019 at 5:38 pm #2579

    Ian Parker-Joseph
    Free User
    Post count: 18

    Customers having trouble paying invoices, when they click on the Pay Invoice button within the viewed invoice it returns the following:
    Checkout
    Your Cart is Empty

    Running WP5.0.3
    I have tried the usual process of elimination routines such as turning off the other plugins, recreated the Checkout page and shortcode, saved the PayPal standard settings, including my PayPal email address.

    Hoping you can help.

    January 23, 2019 at 5:41 pm #2580

    Ian Parker-Joseph
    Free User
    Post count: 18
    This reply has been marked as private.
    January 23, 2019 at 6:19 pm #2581

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    January 23, 2019 at 6:26 pm #2582

    Ian Parker-Joseph
    Free User
    Post count: 18
    This reply has been marked as private.
    January 23, 2019 at 6:51 pm #2583

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    January 23, 2019 at 6:56 pm #2584

    Ian Parker-Joseph
    Free User
    Post count: 18
    This reply has been marked as private.
    January 23, 2019 at 7:08 pm #2585

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    January 23, 2019 at 7:10 pm #2586

    Ian Parker-Joseph
    Free User
    Post count: 18
    This reply has been marked as private.
    January 24, 2019 at 10:20 am #2587

    Kiran
    Moderator
    Post count: 7069

    Hello Ian,

    It could be PHP session support issue. Please try this solution https://wpgeodirectory.com/support/topic/price-package-problem/#post-462669

    It that solution not works then provide us FPT credentials to look into more.

    Kiran

    January 24, 2019 at 11:52 am #2588

    Ian Parker-Joseph
    Free User
    Post count: 18

    Kiran,
    Adding that temporary fix appears to work.

    ian

    January 24, 2019 at 12:11 pm #2589

    Kiran
    Moderator
    Post count: 7069

    Glad to hear that 🙂

    Please ask you server admin to check and enabled PHP session support.

    Thanks,
    Kiran

    January 24, 2019 at 12:20 pm #2590

    Ian Parker-Joseph
    Free User
    Post count: 18

    Thank you so much for your assistance on this problem.

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