Topic: Non-logged in user cannot pay? |

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September 20, 2019 at 1:30 pm #3521

Ryan Chart
Free User

Post count: 23

Hello

We have our whole process setup to allow a user to submit their listing and then make the payment once submitted.

However, 9/10 of our visitors will not be existing users. So when the user submits their listing, it is pushed into our system which is great, however they are then told the “Cart is empty” – but we need it to be populated with their checkout information in order to make payment?

Most of our visitors completing this form will not be current users, so we do not want to have to ask the user to come back, log in, and then pay. We want them to follow the process and make the payment there and then.

Please can you help?

Thanks!

September 21, 2019 at 4:14 am #3522

Kor
Moderator

Post count: 16516

Hi Ryan Chart,

Thanks for your post. Could you share your Website WP admin access here in private reply and list the steps to replicate it?

Thanks!

September 21, 2019 at 6:46 am #3523

Alex Rollin
Moderator

Post count: 27815

Guest checkout is possible, but only after the invoice has been created, and creating the invoice requires the user to be logged in with the listing having been submitted prior to entering the checkout page.

The option to “Allow posting by not logged in users” is design for use in cases where the user that is posting the event is not going to be managing the listing going ahead. For example, for community events so that visitors can quickly share about an event but not manage the event going forward.

I understand you would like to have that feature changed to do login also, but GD does not have any login related features at this time and there are no plans to add them back in.

To use GD with WPI for paid listings meaning getting the user registered and logged in using either the default WordPress /login.php or with another plugin.

This is made easier with GeoDirectory and UsersWP integration. Are you currently using that? If you are please post questions for support with registration or login to the UsersWP support forum at https://userswp.io/support/
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