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No way to delete invoice items?

This topic contains 2 replies, has 3 voices, and was last updated by  Patrik 5 years, 6 months ago.

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  • May 13, 2019 at 5:50 pm #3031

    TLN
    Buyer
    Post count: 131

    Hi Guys,

    I am unable to remove old invoice items even though they have already been cleared from GeoDirectory and synced. I also double-checked to make sure they are not still showing in Stripe for whatever reason. So how come I can’t delete the Items under the Invoicing plugin if they are removed from all other places, and there are no active subscriptions that are using them?

    May 13, 2019 at 8:11 pm #3034

    Paolo
    Site Admin
    Post count: 31206

    Hi,

    please provide a link and admin credentials and we’ll have a look.

    Hard to say without looking at the specific case.

    Thanks

    May 14, 2019 at 6:34 am #3038

    Patrik
    Moderator
    Post count: 1971

    Hi,

    You can’t delete the invoice items if the invoice is paid. This is for future records purpose of invoice. Once you delete the item you will not be able to add that item in an invoice but if you have used that item in past invoice and if an invoice is paid then you will not be able to remove the item from that invoice.

    Regards,
    Patrik

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