40% OFF EVERYTHING
BLACK FRIDAY SALE
Buy Now

Fatal error on test with STRIPE

This topic contains 12 replies, has 2 voices, and was last updated by  Alex Rollin 6 years, 5 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • June 1, 2018 at 11:28 am #1613

    Helen Leach
    Buyer
    Post count: 42

    Hello,
    I am testing the invoicing with STRIPE and for some reason after the checkout it shows the following error message:

    Fatal error: Call to undefined method WPInv_Invoice::get_new_expiration() in /home/holist43/public_html/wp-content/plugins/wpinv-stripe-payment/includes/stripe-functions.php on line 549

    It has worked ok in the past so not sure what is wrong…. STRIPE has this logged..

    {
    “error”: {
    “code”: “resource_missing”,
    “doc_url”: “https://stripe.com/docs/error-codes/resource-missing”,
    “message”: “No such plan: gold-practitioner_1484_95_95_year_0”,
    “param”: “plan”,
    “type”: “invalid_request_error”
    }
    }

    I hope you can help, Helen

    June 1, 2018 at 11:29 am #1614

    Helen Leach
    Buyer
    Post count: 42
    This reply has been marked as private.
    June 1, 2018 at 11:38 am #1615

    Helen Leach
    Buyer
    Post count: 42

    The weird thing is that the invoice is still emailed out and is listed as “paid” on the WP Invoice log….

    June 1, 2018 at 12:18 pm #1616

    Alex Rollin
    Moderator
    Post count: 27815

    Please also reply with WP Admin credentials so we can check the settings.

    Is the transaction shown as paid in your stripe console?

    FTP is optional, but can be very helpful
    FTP Credentials
    FTP Host:
    FTP Port:
    FTP User:
    FTP Password:

    June 1, 2018 at 12:43 pm #1617

    Helen Leach
    Buyer
    Post count: 42
    This reply has been marked as private.
    June 1, 2018 at 12:45 pm #1618

    Helen Leach
    Buyer
    Post count: 42

    The payment is showing as paid in Stripe (in test mode)…

    June 1, 2018 at 12:55 pm #1619

    Alex Rollin
    Moderator
    Post count: 27815

    Hello!

    Please install WP Easy Updates and update your Stripe addon.

    Let’s see if that resolves it.

    https://wpeasyupdates.com

    June 1, 2018 at 1:05 pm #1620

    Helen Leach
    Buyer
    Post count: 42

    I have installed this plugin but it is not showing for any updates required for WP Invoice. Unfortunately, this plugin is now making my system timeout whenever I try to update any of the plugins….

    June 1, 2018 at 1:11 pm #1621

    Helen Leach
    Buyer
    Post count: 42

    Ok, I have updated Easy Updates and the timing out has stopped but still no known updates for WP Invoice. Am on version 1.0.1 for the stripe add on.

    June 1, 2018 at 1:16 pm #1622

    Alex Rollin
    Moderator
    Post count: 27815

    Current stripe version is 1.0.2

    See https://wpinvoicing.com/your-account/

    If you want to update manually, there is the Easy Theme and Plugin Upgrades plugin.

    WordPress has a built-in feature to install themes and plugins by supplying a zip file. Unfortunately, you cannot upgrade a theme or plugin using the same process. Instead, WordPress will say “destination already exists” when trying to upgrade using a zip file and will fail to upgrade the theme or plugin.
    Easy Theme and Plugin Upgrades fixes this limitation in WordPress by automatically upgrading the GeoDirectory theme or plugin if it already exists.

    https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/

    June 1, 2018 at 1:23 pm #1623

    Helen Leach
    Buyer
    Post count: 42

    Ok, let me test this out….

    June 1, 2018 at 1:28 pm #1624

    Helen Leach
    Buyer
    Post count: 42

    You STAR!!!! It works fine now. And it also looks like it just needed a little time for the Easy Updates to kick in as there are other plugins highlighted as needing updating which I will do now.

    Thank you Alex, you rock!

    June 1, 2018 at 1:37 pm #1625

    Alex Rollin
    Moderator
    Post count: 27815

    Great!

    Update info is here for reference: https://wpinvoicing.com/docs/basic-installation/#updates

  • Author
    Posts
Viewing 13 posts - 1 through 13 (of 13 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket