Topic: Error: API call failed:Insufficient permissions |

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Tagged: gocardless, invoicing

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March 22, 2020 at 5:53 pm #4388

[email protected]
Buyer

Post count: 82

I am trying to test the invoicing by raising an invoice to myself for £1. I go through the steps for payment but

I seem to have everything set up but I can’t seem to make it work. When I raise an invoice and attempt to pay it, it keeps giving me Error: API call failed:Insufficient permissions.

http://www.romanroadlondon.com
I have activated the Pricing and WPInvoicing addons
I have paid and activated GoCardless Payment Gateway – Single Site
I have an existing GoCardless account.

In WPInvoicing > Payment Gateway > Co Cardless….
I have selected the checkbox for “Active”
I have selected the checkbox for “Enable Test Mode”
I have inputted a Test Access Token (sandbox….)
I have inputted a Live Access Token (live…)
I have inputted the webhook url (www.romanroadlondon.com…)
I have not created a secret on GoCardless so have not inputted anything in the GD secret field.

Why is it telling me I have insufficient permissions?

Thanks

March 22, 2020 at 10:30 pm #4389

Guust
Moderator

Post count: 29970

Please post your WP Admin details in a private reply so we can check your settings.
Thanks

March 23, 2020 at 8:42 am #4390

picocodes
Moderator

Post count: 141

Hi Tabitha,’

By default, access tokens are granted read-only access. Ensure that yours has read-write access.

March 28, 2020 at 9:25 am #4415

[email protected]
Buyer

Post count: 82

This reply has been marked as private.

March 28, 2020 at 10:55 am #4416

picocodes
Moderator

Post count: 141

Howdy Tabitha,

My GoCardless sandbox token works your website. I also tried disabling the test mode and your live key works.

There might be a problem with your sandbox account. Try creating a different sandbox account or contact GoCardless for more help with this issue.
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