40% OFF EVERYTHING
BLACK FRIDAY SALE
Buy Now

Customer claims he's been billed twice

This topic contains 21 replies, has 3 voices, and was last updated by  Patrik 5 years, 6 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • May 15, 2019 at 11:52 am #3070

    TLN
    Buyer
    Post count: 131
    This reply has been marked as private.
    May 15, 2019 at 11:55 am #3071

    TLN
    Buyer
    Post count: 131
    This reply has been marked as private.
    May 15, 2019 at 12:00 pm #3073

    Patrik
    Moderator
    Post count: 1971

    Hi,

    SFTP details work fine now. I have modified the file stripe-functions.php to update the code. Let me know if it fixes the issue or not.

    Regards,
    Patrik

    May 15, 2019 at 12:18 pm #3074

    TLN
    Buyer
    Post count: 131

    Thank you very much! Can you please confirm: is it ok to switch back to the newest API?

    May 15, 2019 at 12:46 pm #3075

    Patrik
    Moderator
    Post count: 1971

    Yes, you can switch to the latest API and if you find any issues then let us know and switch back to the previous API until we fix it.

    Regards,
    Patrik

    May 15, 2019 at 12:57 pm #3076

    TLN
    Buyer
    Post count: 131

    Great. Thanks again for all the help.

    May 15, 2019 at 1:10 pm #3077

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
  • Author
    Posts
Viewing 7 posts - 16 through 22 (of 22 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket