Currency digits Stripe Payment Gateway

This topic contains 11 replies, has 3 voices, and was last updated by  sai 5 years, 9 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • #2661

    sai
    Buyer
    Post count: 25

    Hi,

    I’m trying to use Invoicing – Stripe Payment Gateway with Geodirectory V2. There is a problem that it is charged 100 times in JPY.

    https://www.drupal.org/project/commerce_stripe/issues/2913605
    https://webnus.ticksy.com/ticket/1414132/

    I would appreciate it if you check it.
    Thank you always for your help

    #2662

    Paolo
    Site Admin
    Post count: 31206

    Hi Sai,

    a developer has been alerted about this issue and he’ll let you know how to fix this asap.

    Thanks

    #2666

    Patrik
    Moderator
    Post count: 1971

    Hi,

    We have already taken care for the zero decimal currencies like BIF, JPY but can you please share the temporary admin details and FTP details in private reply so that we can look into it? If you have any staging site then please share details of staging site so that we can do some test transactions as well.

    Regards,
    Patrik

    #2667

    sai
    Buyer
    Post count: 25
    This reply has been marked as private.
    #2669

    Patrik
    Moderator
    Post count: 1971

    Hi,

    Thanks for noticing the issue. This is just an issue with the displayed amount but the amount charged to the customer is the same as an invoice total. I have fixed this in the add on and we will release an update soon. I have updated the changes on your site. Please review it and let me know if it works fine or not.

    Regards,
    Patrik

    #2671

    sai
    Buyer
    Post count: 25
    This reply has been marked as private.
    #2678

    Patrik
    Moderator
    Post count: 1971

    Hi,

    You don’t need to set anything from the stripe side. Just do a few transactions from the invoicing and let me know if the issue is not fixed. If possible just let me know the steps to regenerate the issue so that I can try and fix the same.

    Regards,
    Patrik

    #2679

    sai
    Buyer
    Post count: 25

    Hi,

    I will explain the procedure I tested.

    Add New at Packages at CTP setting

    – Name: Test item
    – Price: 1000
    – Package Lifetime: 1month
    – Tick to make package recurring.
    – Recurring limit: 0
    – Tick to active this package.
    – Downgrade to: Free Package that already created

    And Upgrade listing from geodirectory details page.
    Check out with Stripe.
    Pay with test credit card 1080yen(tax included)
    Payment is completed page is displayed

    All fine at the front end.

    However, I checked the amount paid by the Stripe dashboard. Then the amount is 108,000yen. In other words, although it is described as 1080 yen in the front end, in fact it will be sales of 108,000yen

    The test you made for 50 yen, it was also 5400 yen on the striped dashboard. I attached an image with a previous reply.

    #2680

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    #2681

    sai
    Buyer
    Post count: 25
    This reply has been marked as private.
    #2683

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    #2684

    sai
    Buyer
    Post count: 25

    Thank you Patrik.

Viewing 12 posts - 1 through 12 (of 12 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket