Topic: Basket empty on checkout |

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Author

Posts
August 12, 2017 at 9:09 pm #190

Krzysztof Laska
Free User

Post count: 11

And invoices being generated without packages/prices.

August 12, 2017 at 11:11 pm #191

Guust
Moderator

Post count: 29970

Please post your URL and WP admin details in a private reply so we can check your settings.
Make sure all plugins are up to date first.

Thanks

August 13, 2017 at 9:20 am #192

Krzysztof Laska
Free User

Post count: 11

This reply has been marked as private.

August 14, 2017 at 4:53 am #193

Kiran
Moderator

Post count: 7069

Hi There,

There was a minor bug and i have updated it on your site. Please check now & let us know.

Kiran

August 14, 2017 at 9:16 am #196

Krzysztof Laska
Free User

Post count: 11

Thank you. But…

£75.00 × 1 £75.00
Sub Total: £75.00
Discount: £0.00
Tax: £0.00
Invoice Total: £0.00

Doesn’t seem to be right.

August 14, 2017 at 9:23 am #197

Krzysztof Laska
Free User

Post count: 11

Is it because I have set up 7 days free test? Will the invoice be amended and required to pay then?

August 14, 2017 at 12:01 pm #198

Kiran
Moderator

Post count: 7069

This is because of Free Trial allowed for first 7 days. Payment must be completed otherwise it will not charge on recurring time interval you set.
For Free Trial it will not charge any amount, it will charge once the Free Trial period completed.

Kiran

August 14, 2017 at 12:05 pm #199

Kiran
Moderator

Post count: 7069

This reply has been marked as private.

August 14, 2017 at 12:24 pm #201

Krzysztof Laska
Free User

Post count: 11

Thank you, I was guessing right then.
Author

Posts