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Affiliate WP Integration

This topic contains 5 replies, has 2 voices, and was last updated by  Guust 5 years, 1 month ago.

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  • October 5, 2019 at 6:53 pm #3543

    Deirdré Gower
    Buyer
    Post count: 29

    Hello,

    I am having trouble with my Affiliate WP integration. I am using GeoDirectory, Invoicing and WP Affiliate, however referrals are not being tracked.

    I’ve been referred to you by Affiliate WP for support.

    October 5, 2019 at 8:21 pm #3544

    Guust
    Moderator
    Post count: 29970

    Please post URL and WP admin details in a private reply and we will have a look what the problem is.
    Also include full details of any referrals you know have been made.

    Thanks

    October 6, 2019 at 4:44 am #3545

    Deirdré Gower
    Buyer
    Post count: 29
    This reply has been marked as private.
    October 6, 2019 at 10:44 am #3546

    Guust
    Moderator
    Post count: 29970

    Your WP Invoicing WP Affiliate integration plugin is not active [Invoicing – AffiliateWP Integration].
    If you activate that then you will have a new option at Affiliates > Settings to tick “Invoicing”, see also https://wpinvoicing.com/docs/affiliate-wp/

    I have activated the plugin and connected Invoicing and WP Affiliates.

    You will need to add the referral rates to the GD packages at Invoicing > Items > Edit each package.

    Thanks

    October 6, 2019 at 4:59 pm #3548

    Deirdré Gower
    Buyer
    Post count: 29

    Thank you, but it still doesn’t seem to be tracking correctly. I just tested with one of my colleague’s referral link. I can see the visit to the site, but when I sign up a new dummy listing and approve it, it doesn’t show as converted. Also when I go into our affiliates area page it doesn’t show any order details of the establishment listed.

    October 6, 2019 at 7:47 pm #3549

    Guust
    Moderator
    Post count: 29970

    Details please?
    What package?
    What is the affiliate rate set for that package?
    Which listing?
    Which invoice?
    Thanks

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