35% OFF EVERYTHING
END OF YEAR SALE
Buy Now

Add Package Items To Invoice

This topic contains 2 replies, has 2 voices, and was last updated by  Guust 5 years, 1 month ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket
  • Author
    Posts
  • November 8, 2019 at 4:39 pm #3719

    marktowers
    Buyer
    Post count: 171

    Hi,.
    I have a customer with a couple of listings and they’ve asked for a combined invoice for both listings prior to renewal.
    As far as I can see, the way to do this would be to create a new invoice and add items to the invoice. However, in the dropdown of items to add to invoice any item that has a type “package” does not appear on the dropdown. I could change all my Geodirectory packages to “standard” but I’m not sure that’s right.
    Even if it was possible to add a package item, there does not seem to be a way to associate a listing with the invoice item. Is there a way of doing this?

    November 8, 2019 at 5:02 pm #3720

    marktowers
    Buyer
    Post count: 171
    This reply has been marked as private.
    November 8, 2019 at 11:33 pm #3721

    Guust
    Moderator
    Post count: 29970

    GD packages cannot be added manually to invoices, because that would “break” the automatic renewal and reminder processes etc.
    If you want to send an invoice with combined GD listing renewals, you will have to create dummy WPInvoicing items to add to the invoice, and then when payment is received, you will have to manually change the listings expiry date.

    This will not work for recurring items or packages.
    You could get it to work for recurring items if you make the listings a free non-expiring package and then do manual reconciliation every time.

    Thanks

  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket