Stiofan O'Connor

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Viewing 15 posts - 91 through 105 (of 223 total)
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  • January 25, 2018 at 3:34 pm in reply to: Payment gateways not showing #1145

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    It seems to be showing fine for me. Please not it will note show on recurring packages.

    Stiofan

    January 25, 2018 at 12:22 pm in reply to: Error when sending invoice. 'Fail to send email to the customer' #1141

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I can’t properly connect to your FTP, if i do manage i get “Failed to retrieve directory listing”. Can you check the details and see if u can help?

    Stiofan

    January 23, 2018 at 12:49 pm in reply to: Error when sending invoice. 'Fail to send email to the customer' #1133

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Please provide FTP and if you can the sparkpost login, i’ll check if its anything simple.

    Stiofan

    January 22, 2018 at 11:36 am in reply to: Error when sending invoice. 'Fail to send email to the customer' #1121

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Hi Jen,

    Firstly, the email do seem to be sending!
    The problem seems to be the sparkpost plugin, when that is set to send mails it seems to return false for the wp_mail function. We use this same plugin extensively on most of our sites with no problems, and the only difference i can see is your email domain is prefixed with @”mail.” is there a reason its not the main domain of the site? That is the only thing i can think of.

    (also we use the HTTP API as we have found that is no blocking when sending mails)

    Thanks,

    Stiofan

    January 10, 2018 at 2:26 pm in reply to: Couple of invoice questions #1097

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I prefer to use the code snippet plugin, it means if there is a child theme update then it can easily be applied.

    more plugins dont add to the load time, more complex, heavy plugins do. 🙂

    Thanks,

    Stiofan

    January 10, 2018 at 1:45 pm in reply to: Couple of invoice questions #1095

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    I had already added it to the code snippet plugin…

    Stiofan

    January 10, 2018 at 10:44 am in reply to: Couple of invoice questions #1091

    Stiofan O’Connor
    Site Admin
    Post count: 22956

    Ah ok, i added the below code snippet to remove the button

    

    add_action('wpinv_invoice_display_right_actions','_my_remove_invoice_history_button');
function _my_remove_invoice_history_button(){
  echo "<style>.btn-warning.btn-sm{display:none;}</style>";
}
    

    Thanks,
    

    Stiofan
    

		
	
    


    

			
				

    

	
    

		January 8, 2018 at 4:51 pm

		
			
				in reply to: 				Couple of invoice questions
			

		
		#1088

		
		
		
	
    


    


    

	
    

		
		
    Stiofan O’Connor
    Site Admin
    
		
		
     Post count: 22956
    
	
    

	
    

		
		
    Do you just mean the link in the login box widget?
    
If so, try this? (looks like u might have already did it):
    

    

    .geodir-loginbox-list .fa-shopping-cart,
.geodir-loginbox-list .gd-invoice-link {
display: none;
}
    

    Thanks,
    

    Stiofan
    

		
	
    


    

			
				

    

	
    

		January 6, 2018 at 12:58 pm

		
			
				in reply to: 				Couple of invoice questions
			

		
		#1083

		
		
		
	
    


    


    

	
    

		
		
    Stiofan O’Connor
    Site Admin
    
		
		
     Post count: 22956
    
	
    

	
    

		
		
    Hi Mark,
    

    1. it depends on your theme, can you provide wp-admin details and i will give you the right CSS?
    

    2. This is kinds a vital part of the invoice.
    
I’m not sure if you want to remove all info or just some, if all something like
    
remove_action( ‘wpinv_invoice_print_middle’, ‘wpinv_invoice_subscription_details’, 10 );
    
if just some CSS might be the best solution.
    

    Thanks,
    

    Stiofan
    

		
	
    


    

			
				

    

	
    

		December 26, 2017 at 4:37 pm

		
			
				in reply to: 				Reset invoice number or manual setting
			

		
		#1062

		
		
		
	
    


    


    

	
    

		
		
    Stiofan O’Connor
    Site Admin
    
		
		
     Post count: 22956
    
	
    

	
    

		
		
    The licences are activated per domain, you would need to deactivate then reactivate the licences for them to work or you can update them manually.
    

    Thanks,
    

    Stiofan
    

		
	
    


    

			
				

    

	
    

		December 26, 2017 at 11:14 am

		
			
				in reply to: 				Reset invoice number or manual setting
			

		
		#1060

		
		
		
	
    


    


    

	
    

		
		
    Stiofan O’Connor
    Site Admin
    
		
		
     Post count: 22956
    
	
    

	
    

		
		
    Hi Javier,
    

    Everything should be updated when you upgrade.
    
I have not tried that plugin, i usually just create the clone site manually myself.
    

    I would definitely recommend doing all your testing on a staging site.
    

    Thanks,
    

    Stiofan
    

		
	
    


    

			
				

    

	
    

		December 23, 2017 at 5:58 pm

		
			
				in reply to: 				Reset invoice number or manual setting
			

		
		#1053

		
		
		
	
    


    


    

	
    

		
		
    Stiofan O’Connor
    Site Admin
    
		
		
     Post count: 22956
    
	
    

	
    

		
		
    Its in class-wpinv-invoice.php , search for “setup_invoice_number()”
    

    Thanks,
    

    Stiofan
    

		
	
    


    

			
				

    

	
    

		December 23, 2017 at 4:38 pm

		
			
				in reply to: 				Reset invoice number or manual setting
			

		
		#1051

		
		
		
	
    


    


    

	
    

		
		
    Stiofan O’Connor
    Site Admin
    
		
		
     Post count: 22956
    
	
    

	
    

		
		
    Hi Javier,
    

    We can’t help with adding specific changes to code, it would cripple our own development process. 
    

    If you have things in the code that you “need” to change, please just let us know and we will tell you how you can make the changes without modifying the original code, if its not possible then most likely we will add a hook/filter to be able to do it, and you can get all our development changes from github for core WPI.
    

    Thanks,
    

    Stiofan
    

		
	
    


    

			
				

    

	
    

		December 23, 2017 at 3:33 pm

		
			
				in reply to: 				Recurring Payment Invoice will not save status.
			

		
		#1049

		
		
		
	
    


    


    

	
    

		
		
    Stiofan O’Connor
    Site Admin
    
		
		
     Post count: 22956
    
	
    

	
    

		
		
    Thanks for letting us know! 🙂
    

		
	
    


    

			
				

    

	
    

		December 23, 2017 at 3:28 pm

		
			
				in reply to: 				Reset invoice number or manual setting
			

		
		#1048

		
		
		
	
    


    


    

	
    

		
		
    Stiofan O’Connor
    Site Admin
    
		
		
     Post count: 22956
    
	
    

	
    

		
		
    I have not tried with just deleting all the invoices, but usually you would have to have zero invoices and set the WPI>Settings>Misc>Sequential Invoice Numbers.
    
But if i do remember correctly there were some fixed released for that recently, so i would advise updating first.
    

    Thanks,
    

    Stiofan
    

		
	
    


    

			
		
	
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		Viewing 15 posts - 91 through 105 (of 223 total)