Patrik
Forum Replies Created
-
Posts
-
Hi,
Have you also checked with test mode? Is there an issue with both or only on live mode? Also, renewal emails will be sent only if you have enabled it from the Invoicing->Settings->Paid Invoice->Enable renewal notification setting as it was new setting added in the last update and by default, we have disabled renewal email notifications.
Can you provide admin and FTP details in private reply to look further into the issue on your site?
Regards,
PatrikThis reply has been marked as private.Hi,
I am able to access the server now and I have also made the changes. Please review it from your side and let me know if you find any issues.
Regards,
PatrikHi,
I am not sure why you want to create a shortcode to create an invoice. You can check our shortcode [wpinv_buy] here https://wpinvoicing.com/docs/core-shortcodes/ which allows users to buy the item and generate the invoice.
Regards,
PatrikHi,
Can you please check the FTP details as it is not working for me and giving an error “Authentication failed.”
Regards,
PatrikHi,
“My Invoices” tab is visible to other users currently and the count is showing for paid invoices but it will be for all invoices of that profile.
We have applied the fix for this issue and will be available in the next release of the plugin. Let us know the FTP details if you want to apply the fix on your site.
Regards,
PatrikHi,
We don’t provide support for the customizations. Your code is not correct at all. You should use the hooks provided in our ninja form add on “wpinv_nf_after_create_invoice” and recalculate the total and save the invoice using the functions
$invoice->recalculate_totals()and
$invoice->save(). You can take the help of a developer who can do this easily.
Regards,
PatrikHi,
Currently, after submitting a form only invoice is created with the items as admin will want to review or change the items before sending an invoice so you can click on recalculate total button and it will apply the tax in the invoice and then you can send the invoice to your customer.
We will consider this and implement it in the next update. Thanks for noticing.
Regards,
PatrikThis reply has been marked as private.Hi,
This is known issue and we are releasing the update this week for the fix. If you want to apply the fix then you can check out here: https://github.com/AyeCode/invoicing/pull/199 or let me know the FTP details in private reply and I will fix it for your site.
Regards,
PatrikCan you please try again with different user details or remove the customer from the stripe test account and try again? This could happen due to the previous invoice processing on stripe where customer created but invoice not processed due to the error user billing information is incorrect.
Regards,
PatrikHi Vivek,
You can do that with the customization as we have filters already added to extend the functionality. Let me know if you think there is a need for more filters and we will add.
Regards,
PatrikHi,
We are planning to release in next week. I have updated the code to fix invalid invoice id issue. Please check and let me know if it works for you or not.
Regards,
PatrikHi,
Here are the comments by developer:
1) We have applied a patch for this so you can either wait for the next update or let us know the FTP details in private reply and we will apply the fix on your site.2) You should enable at least invoice.payment_failed, invoice.payment_succeeded, customer.subscription.created, customer.subscription.deleted, customer.subscription.updated, customer.subscription.trial_will_end, charge.refunded
Let me know if you have any questions.
Regards,
PatrikHi,
It seems the parameter “at_period_end” is removed from this function so need to remove. We will fix it and update in next release. Thank you for pointing us to this issue. You can use “wpinv_recurring_cancel_stripe_subscription” or “wpinv_subscription_cancelled” hook when subscription cancel by a user. We will put more hooks if needed.
Regards,
Patrik
