Topic: Sagepay problem in the UK |

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Tagged: Sagepay error

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February 3, 2020 at 6:02 pm #4058

Darren Goodall
Free User

Post count: 4

I wrote sometime ago about the State field causing a problem with Sagepay. It seems I haven’t solved the issue. State is not required by sagepay, however if it’s supplied it needs to be only 2 characters, if it doesn’t meet the criteria sagepay throws an error. Ideally I would like to take both state and country out of the checkout altogether so that no matter what a customer may populate the field with it always sends a UK country code and ‘nothing’ for the state field. How can I go about this?

February 3, 2020 at 10:15 pm #4062

Guust
Moderator

Post count: 29970

A developer will look at your question soon.
Thanks

February 4, 2020 at 9:49 am #4064

Darren Goodall
Free User

Post count: 4

Thank you!

February 5, 2020 at 12:12 pm #4067

picocodes
Moderator

Post count: 141

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February 5, 2020 at 1:39 pm #4070

Darren Goodall
Free User

Post count: 4

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February 6, 2020 at 10:59 am #4072

picocodes
Moderator

Post count: 141

I made a change on your website now all payments won’t send the state to SagePay. We’re soon releasing a permanent fix for this.

February 6, 2020 at 11:10 am #4073

Darren Goodall
Free User

Post count: 4

Thank you – I will do some testing.
Can you tell me what you have done just to ensure that I don’t overwrite anything I shouldn’t!

Best
Darren

February 6, 2020 at 8:37 pm #4074

picocodes
Moderator

Post count: 141

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