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Square – No Payment Gateway Active

This topic contains 4 replies, has 3 voices, and was last updated by  picocodes 4 years, 10 months ago.

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  • January 27, 2020 at 9:25 pm #4009

    Curt Warner
    Full Member
    Post count: 1

    I cannot get the Square plugin to work, either in Sandbox or Live mode. I have created the appropriate App ID, Access Token, and Location ID in Square… in fact, I have tried setting up three different Applications in Square, each with different credentials. None of them work. I cannot find any documentation for Square, although you have documentation for other platforms. I have set up PayPal and that appears to work, but I need to use Square. What do I need to do to get this to work? Thanks

    January 27, 2020 at 9:54 pm #4010

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    are you running into an error?

    Please share site info so we can check the settings.

    January 27, 2020 at 10:43 pm #4011

    Curt Warner
    Full Member
    Post count: 1

    No error, as in when trying to process a transaction. The check-out page is not recognizing the Square gateway so in the Select Payment Method area, I just get the message No Payment Gateway Active. I never get to an active payment page.

    The page to order is – https://nationalmenopauseassociation.com/add-listing/?listing_type=gd_place

    The Check-out page is – https://nationalmenopauseassociation.com/wpi-checkout/

    do you need more info?

    January 27, 2020 at 10:56 pm #4013

    Alex Rollin
    Moderator
    Post count: 27815

    Looks to be a bug, the developers will take a look.

    Thanks for reporting this!

    January 28, 2020 at 12:47 pm #4014

    picocodes
    Moderator
    Post count: 141

    Hi Curt,

    The Square Gateway is not displayed when a customer tries to pay for an invoice that contains a recurring item.

    This is because the Square API does not support setting subscriptions.

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