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No invoices being produced after the initial invoice?

This topic contains 8 replies, has 3 voices, and was last updated by  Alex Rollin 4 years, 10 months ago.

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  • January 15, 2020 at 4:29 pm #3933

    Marc
    Buyer
    Post count: 22

    https://wpgeodirectory.com/support/topic/no-invoices-being-produced-after-the-initial-invoice/

    Re-posting here, as per instruction from Kor.

    I am struggling to see what I’m missing here.
    Customer purchases a package and gets the first invoice without any issues.
    The following month, the customer is billed via Stripe as expected, but no invoice is created on the site?
    I’m using GD V2, and WP Invoicing – Stripe as the payment gateway.

    Perhaps I missed a tick-box somewhere?

    January 16, 2020 at 7:08 am #3940

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    Invoices are not created in the site for recurring subscription billings.

    Is this something you would like to see added?

    January 16, 2020 at 11:43 am #3943

    Marc
    Buyer
    Post count: 22

    Hi Alex,
    Yes, I would like to see this as people are being billed without invoices.

    Is it a quick fix? Is there something I can do to add this myself without too much trouble?

    January 16, 2020 at 9:12 pm #3944

    Alex Rollin
    Moderator
    Post count: 27815

    I will flag your topic for the developers to commment on that

    January 17, 2020 at 3:22 am #3945

    picocodes
    Moderator
    Post count: 141

    Hi @mwhyatt,

    This is not a quick fix but a task has been set to include this in a future version.

    Alternatively, you might want to check out this documentation.

    January 28, 2020 at 1:56 pm #4015

    Marc
    Buyer
    Post count: 22

    Hi Picocodes,
    Thanks, but I’m not quite sure how to use the documentation you linked.
    Is there any update on the ability for invoices to be created for each time someone is billed?
    I don’t particularly like that customers can be billed without invoices being produced – its an accounting nightmare.

    January 28, 2020 at 4:32 pm #4016

    Alex Rollin
    Moderator
    Post count: 27815

    Hi Marc,

    the developers have added a task to look into adding this to future versions. There isn’t a quick workaround at the moment.

    We have added this topic so you will get updates on progress.

    January 28, 2020 at 4:36 pm #4017

    Marc
    Buyer
    Post count: 22

    Hi Alex,

    Thanks for your response.
    I guess I was being optimistic that it would have been completed by now, its been almost 2 weeks.
    How are people currently billing their customers without invoices, charging them VAT?

    January 28, 2020 at 5:22 pm #4018

    Alex Rollin
    Moderator
    Post count: 27815

    The developers have other important tasks, in addition to this one. We really can’t provide a timeline for this.

    Other folks are using Invoicing as is.

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