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503 Error on Pre Bank Transfer Gateway Method

This topic contains 12 replies, has 5 voices, and was last updated by  Patrik 5 years ago.

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  • October 26, 2019 at 11:43 pm #3589

    Nimitz Batioco
    Free User
    Post count: 7

    When you click the Pay Invoice while the payment gateway is set to pre bank payment, it goes to 503. It would be nice to send them to a form to upload notes or receipts.

    Is there any workaround that I can send them to my form or something?

    See: https://webninjahq.com/wpi_invoice/inv-31835/

    October 27, 2019 at 12:39 am #3590

    Guust
    Moderator
    Post count: 29970

    The “Pay for Invoice” link on the Invoice should not go to a 503, but the /wpi-checkout/ page.

    Ideally, I guess that link should not be there on an invoice that is to be paid with a bank transfer or the sending of a cheque.

    If we need to investigate why your setup goes to a 503 page, post your WP admin details in a private reply and we will have a look for you.

    I will also get the developers to have a look at the question whether the “Pay for Invoice” link should be there and/or that link can be customized to go to a different URL than the /wpi-checkout/ page.

    Thanks

    October 27, 2019 at 6:48 pm #3591

    Paolo
    Site Admin
    Post count: 31206

    Just FYI, the developer for Invoicing will be off Monday and Tuesday, so he’ll reply after Wednesday.

    Thanks

    October 27, 2019 at 7:49 pm #3592

    Nimitz Batioco
    Free User
    Post count: 7
    This reply has been marked as private.
    October 27, 2019 at 7:54 pm #3593

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    October 27, 2019 at 8:03 pm #3594

    Nimitz Batioco
    Free User
    Post count: 7

    Additional information.

    I already went ahead and edited the ‘includes/wpinv-template-functions.php:50’ for my benefit (i know this is not the right way but just checking if it would solve the issue).

    But I found more issue, even I set my invoice to be in Paypal, it still goes to error 503

    First 503 Error:
    https://webninjahq.com/wpi_invoice/inv-31835/ (pre bank transfer gateway)

    Second 503 Error:
    https://webninjahq.com/wpi_invoice/inv-31834/ (paypal gateway)

    —
    EDIT #1
    I found the culprit when W3 Total Cache is activated, somehow it’s not redirecting properly to Checkout Page. I hope this helps.

    October 30, 2019 at 5:30 am #3614

    Patrik
    Moderator
    Post count: 1971

    Hi,

    We had another similar ticket, and the issue was due to the W3 total cache plugin. We will be investigating more with this issue and meanwhile, I would recommend using another caching plugin and deactivate W3 total cache plugin.

    Regards,
    Patrik

    November 3, 2019 at 2:00 am #3647

    Nimitz Batioco
    Free User
    Post count: 7

    Deactivating W3 Total cache is out of the picture, I am using it for StackPath CDN which also happens to be approved by my hosting provider.

    I really wish your team can figure out a way to fix this. Is there any ETA for this issue to be fixed before I jump on my other solution?

    I really love this plugin and will start promoting it with other freelancers.

    Regards

    November 4, 2019 at 9:00 am #3652

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    November 5, 2019 at 5:20 pm #3674

    Nimitz Batioco
    Free User
    Post count: 7
    This reply has been marked as private.
    November 6, 2019 at 2:09 am #3676

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    November 6, 2019 at 2:13 am #3677

    Nimitz Batioco
    Free User
    Post count: 7
    This reply has been marked as private.
    November 6, 2019 at 4:45 am #3679

    Patrik
    Moderator
    Post count: 1971

    Hi,

    I have made changes to fix the issue. Please review it and let me know if it resolves your issue or not.

    Regards,
    Patrik

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