generate invoice

This topic contains 1 reply, has 2 voices, and was last updated by Alex Rollin 4 years, 8 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Author

Posts
September 3, 2019 at 10:31 pm #3453

joe purcell
Free User

Post count: 97

To date I have almost always created listing using the
social import (yelp).

Until yesterday, when I went live with Paypal, there was always an invoice email generated. After going live I noticed that email was no longer generated and it would take me immediately to checkout. Atleast that’s what seemed to happen – not ruling out that I mistakenly changed a setting.

Today I entered a listing manually, selected the subscription, but no email invoice and no checkout where generated.

Confused & Frustrated.

September 3, 2019 at 11:09 pm #3454

Alex Rollin
Moderator

Post count: 27815

Please install the email log plugin to make sure that the email is actually being created.

If it is being created, then it may be going to SPAM or thehost may be blocking email.

Please see this for more information about diagnosing email issues:
https://wpgeodirectory.com/docs-v2/integrations/email/
Author

Posts

Viewing 2 posts - 1 through 2 (of 2 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket