Topic: Billing Details not working |

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August 3, 2019 at 6:15 pm #3339

islandjenny
Free User

Post count: 2

I recently downloaded this app to wordpress and was able to use it at first. Then when I started to send my 4th invoice the “Billing Details” drop down link no longer works. I have no way to enter new customer details to create a new invoice. Can you help me.

August 4, 2019 at 12:11 am #3341

Guust
Moderator

Post count: 29970

Please post your URL and WP admin details in a private reply if you want us to have a look at your settings.
Thanks

August 5, 2019 at 5:28 pm #3346

islandjenny
Free User

Post count: 2

Will this show as a private message here?

August 5, 2019 at 6:13 pm #3347

Alex Rollin
Moderator

Post count: 27815

There is a checkbox just before the submit button “Set as private reply (only visible to staff and the post author)”

August 5, 2019 at 6:24 pm #3348

islandjenny
Free User

Post count: 2

This reply has been marked as private.

August 5, 2019 at 7:01 pm #3349

Paolo
Site Admin

Post count: 31206

Thank you, I’ve alerted a developer about your issue. He’ll have a look at your website and let you know what the problem is asap.

Thanks

August 6, 2019 at 5:48 am #3350

Patrik
Moderator

Post count: 1971

Hi,

It seems like there are many errors in the JS file which is causing conflicts with our plugin. So I would recommend you to troubleshoot the things by deactivating all plugins and activating one by one and check which plugin causes the error. If you have staging environment setup then you can do that first there so your live audience are not affected.

Regards,
Patrik
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