Topic: Check out error and Stripe Webhook URL |

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June 24, 2019 at 12:10 am #3208

Kojo Darden
Buyer

Post count: 21

I currently have a website (test.dobobo.com) housing a list of businesses via Geodirectory and using WpInvoicing with Stripe for the checkout functionality. I currently have the site in test mode as I’m still developing; however, I have 2 issues:

(1) When trying to test the checkout, I get the following error: “Error: The user billing information is invalid”. Any idea how to fix/prevent this?

(2) In the Invoicing settings (i.e. Invoicing – Settings – Payment Gateways – Stripe), you provide a “Stripe Webhook URL” with directions to insert this in Stripe. However, when doing this in Stripe, it has a field called “Events to send”. What do I select for this?

If you need credentials to look at my backend, please let me know.

June 24, 2019 at 11:28 am #3210

Guust
Moderator

Post count: 29970

1. You must log in as the correct user to prevent that notice.

2. Select all of them.

I’ll check with a developer to see if anything should be added to my answer.

Thanks

June 24, 2019 at 12:55 pm #3211

Patrik
Moderator

Post count: 1971

Hi,

Here are the comments by developer:
1) We have applied a patch for this so you can either wait for the next update or let us know the FTP details in private reply and we will apply the fix on your site.

2) You should enable at least invoice.payment_failed, invoice.payment_succeeded, customer.subscription.created, customer.subscription.deleted, customer.subscription.updated, customer.subscription.trial_will_end, charge.refunded

Let me know if you have any questions.

Regards,
Patrik

June 25, 2019 at 1:27 am #3214

Kojo Darden
Buyer

Post count: 21

This reply has been marked as private.

June 25, 2019 at 5:09 am #3217

Patrik
Moderator

Post count: 1971

Hi,

We are planning to release in next week. I have updated the code to fix invalid invoice id issue. Please check and let me know if it works for you or not.

Regards,
Patrik

June 25, 2019 at 5:16 pm #3222

Kojo Darden
Buyer

Post count: 21

Hello Patrik,

It sort of worked. I no longer receive the initial error, but now after entering my Stripe details at checkout, I receive the following error message:

“Error: Stripe customer creation failed while processing a stripe payment.”

Please note that I have this in test mode and used the 4242 4242 4242 4242 as the test credit card number for Stripe.

Please assist.

June 26, 2019 at 5:15 am #3223

Patrik
Moderator

Post count: 1971

Can you please try again with different user details or remove the customer from the stripe test account and try again? This could happen due to the previous invoice processing on stripe where customer created but invoice not processed due to the error user billing information is incorrect.

Regards,
Patrik
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