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WordPress Invoicing

This topic contains 3 replies, has 2 voices, and was last updated by  Guust 5 years, 7 months ago.

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  • April 8, 2019 at 10:59 pm #2880

    madiemathews26
    Free User
    Post count: 1

    My site randomly stopped accepting payments at the beginning of this month and I’m not sure why. I’ve had a developer look at the code and he can’t find anything wrong with it; he’s ensured that the WooCommerce PayPal API information has been set up correctly, and that the checkout process is using your Invoicing plugin. Within the Invoicing plugin there doesn’t seem to be a place to set the PayPal API information, so I’m wondering if that’s the issue. I’ve ensured that the shortcode is on the checkout page but each time that I go to checkout I get an error from PayPal saying that something went wrong. Please help!

    April 8, 2019 at 11:15 pm #2881

    Guust
    Moderator
    Post count: 29970

    Why do you use Invoicing and WooCommerce at the same time.
    Can you describe for which customer actions you use Invoicing and for which ones you use WooCommerce?

    Also post your URL and WP admin details in a private reply so we can have a look at your settings. Thanks

    April 8, 2019 at 11:28 pm #2882

    madiemathews26
    Free User
    Post count: 1
    This reply has been marked as private.
    April 9, 2019 at 12:00 am #2883

    Guust
    Moderator
    Post count: 29970

    It all works fine when I put my PayPal email address at Invoicing > Gateways > Paypal > PayPal Standard.

    So I had a closer look and your GD listing packages were set up both in WooCommerce and Invoicing.
    Because you want to use Invoicing for GD, I deleted the GD Listing products from Woocommerce, so they are not duplicated in both plugins.

    That makes it work again. Please check and let us know.

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