40% OFF EVERYTHING
BLACK FRIDAY SALE
Buy Now

Checkout not working and items not updating.

This topic contains 10 replies, has 3 voices, and was last updated by  Alex Rollin 5 years, 8 months ago.

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket

Tagged: ,

  • Author
    Posts
  • March 6, 2019 at 10:33 pm #2751

    Aline Varre
    Buyer
    Post count: 45

    Hi,
    I just reinstalled Invoicing after issues with woocommerce.
    But having some issues 🙂

    1. When I add a listing frontend (free package) I get a warning sign saying the listing is not published. But it actually gets published and I get an email confirmation
    2. When I add a lisitng frontend (paid package) It redirects med to a page whick is https://www.hittanynashamn.se/kassa/ but it does not work. I have the shortcode [wpinv_checkout] on that page.
    3. The items in invoices keeps old packages that I have removed long time ago from the CTP packages. I have tried to use the tools in invoicing but it does not work.

    Thank you for your help 🙂 Aline

    March 6, 2019 at 10:58 pm #2754

    Aline Varre
    Buyer
    Post count: 45
    This reply has been marked as private.
    March 7, 2019 at 10:09 am #2755

    Patrik
    Moderator
    Post count: 1971

    Hi,

    The issue is fixed. The issue was due to redirects set by Yoast SEO plugin. So when you change the slug of the page, it will create redirects. I have removed all the redirects related to WPI and checkout page is working fine now. Please check from your side and let me know if any issues.

    Regards,
    Patrik

    March 7, 2019 at 11:03 am #2756

    Aline Varre
    Buyer
    Post count: 45

    Hi,
    I still have some issues. The old package is still under items. It is not a package under CTP places. How can I remove it?

    The pre bank transfer – is not working when I try to add another listing. Only stripe shows up.

    So if the clients receive a trial of 30 days. when will they get billed?? Right away or after 30 days?

    Would really appreciate your help.

    March 7, 2019 at 11:49 am #2757

    Patrik
    Moderator
    Post count: 1971

    Hi,

    Can you please let me know which package/item you want to remove? I think “1 year membership for business” but want to confirm from you. I will remove the item you want to remove by programming as that item can only be removed from the packages of GD pricing manager plugin and this item seems to be from the previous version of GD or something.

    The pre-bank transfer method will not work for recurring payments. It will only work for normal payments. Let me know if it doesn’t work for normal payments.

    If there is a 30 days trial period then first billing will be done after 30 days.

    Regards,
    Patrik

    March 7, 2019 at 12:32 pm #2760

    Aline Varre
    Buyer
    Post count: 45

    Hi,
    Thank you for this great service 🙂
    Yes please remove – 1 year membership for business”

    Now I can not remove the “Titel” on Företag Premium and Företag Medium in CTP package settings. Can you help?

    Also what settings do I have to to for free listings. I do not want to send them an invoice, and preferrably not create an invoice for free listings under Företag, Event and Uppleva.

    I still get this warning when I create a free listing. Can you help?

    Almost there…. 🙂

    Thank you,
    Aline

    March 7, 2019 at 2:12 pm #2762

    Patrik
    Moderator
    Post count: 1971
    This reply has been marked as private.
    March 7, 2019 at 2:57 pm #2763

    Aline Varre
    Buyer
    Post count: 45

    Thank you,

    Must be a bug because I can not remove the titel or edit it. I did a new package and left the titel blank. Then it created something strange 🙂

    Is it your end or Geodirectory that I get the warning message when I create a free package listing?

    Looking forward to hear more about the free package solution. Maybe they can just get an order confirmation, and there I can put how they can upgrade their package.

    Cheers,
    Aline

    March 7, 2019 at 9:09 pm #2768

    Alex Rollin
    Moderator
    Post count: 27815
    This reply has been marked as private.
    March 7, 2019 at 9:15 pm #2769

    Aline Varre
    Buyer
    Post count: 45

    I am impressed with your team! Getting support from all over at the moment. So thank you 🙂 I have left a 5 star review 🙂

    March 7, 2019 at 10:41 pm #2770

    Alex Rollin
    Moderator
    Post count: 27815

    Thank you so much! (Patrik rocks!)

  • Author
    Posts
Viewing 11 posts - 1 through 11 (of 11 total)

We have moved to a support ticketing system and our forums are now closed.

Open Support Ticket