Renew Package

This topic contains 7 replies, has 3 voices, and was last updated by  Alex Rollin 5 years, 11 months ago.

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  • #2381

    sumit singh
    Free User
    Post count: 12

    Hi Support,

    I need your help regarding one issue.I have created a package in geodirectory with recurring for each day for 2 installments but after one payment the subscription status change into expire and there is no renew option in frontend and when i try to renew invoice from admin side nothing happens.

    Can you please tell me what could be the issue and how can i fix it.

    Thanks

    #2382

    Guust
    Moderator
    Post count: 29970

    Recurring packages need to be activated by a user in the chosen payment gateway.
    Please submit any further questions regarding the Pricing Manager here: https://wpgeodirectory.com/support/forum/prices-and-payments-addon/

    Thanks

    #2383

    sumit singh
    Free User
    Post count: 12

    Hi Guust,

    Thanks for your reply.Actually i did get your above point.But i want to give you some background.Actually i did some customization.I added my core php modulr for the payment i am using payflow API for payments.I have added my custom form.All things are good but i am facing issue with recurring istallments.

    1) If a user istallments are completed than there is no renew option is available.
    2) If a user subscription is expired there is no notification in frontend for telling the user that his subscription is expired.Only cancel button is appearing all time even if i make subscription complete from admin side.
    3) Can you please tell me in which table you are storing the value for how many times payment is done.

    Please let me know your feedback on this soon.

    Thanks

    #2384

    Guust
    Moderator
    Post count: 29970

    Sorry, but we do not support customizations.

    #2385

    sumit singh
    Free User
    Post count: 12

    Ok,but can you give me some suggestion for these points.

    1) If a user istallments are completed than there is no renew option is available.
    2) If a user subscription is expired there is no notification in frontend for telling the user that his subscription is expired.Only cancel button is appearing all time even if i make subscription complete from admin side.
    3) Can you please tell me in which table you are storing the value for how many times payment is done

    Thanks

    #2386

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    We provide this example for how to implement a gateway.

    https://wpinvoicing.com/docs/creating-a-payment-gateway/

    Further, we have our own PayFlow gateway for which we provide support.

    #2387

    sumit singh
    Free User
    Post count: 12

    Can you tell me in which file i need to add code of this ‘https://wpinvoicing.com/docs/creating-a-payment-gateway/’.It is for “2Checkout”?.Can you tell me how i can i integrate this.

    #2388

    Alex Rollin
    Moderator
    Post count: 27815

    No, that information is for developers.

    If you want 2Checkout or Payflow we already have them here:

    https://wpinvoicing.com/downloads/category/gateways/

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