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404 Error for Quote Permalink

This topic contains 5 replies, has 2 voices, and was last updated by  Alex Rollin 6 years ago.

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  • November 13, 2018 at 3:00 pm #2322

    Benjamin Rivat
    Free User
    Post count: 2

    Hi

    I’m testing your quotes plugin with invoicing and i have an issue.
    The generated permalink when creating quotes sends me back to an 404 error.
    Obviously same link issus in quote mail.

    Do you have an idea ?
    Thanks

    Benjamin

    November 13, 2018 at 4:47 pm #2323

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    Make sure you haven’t set login to be required and then tried to view another user’s quote or invoice.

    If that isn’t the issue you can share WP Admin and Login URL in a private reply and we can take a look at your settings.

    Please do make sure to share the steps you are taking to create the invoice/quote so we can recreate the issue.

    November 14, 2018 at 9:16 am #2324

    Benjamin Rivat
    Free User
    Post count: 2
    This reply has been marked as private.
    November 14, 2018 at 6:16 pm #2325

    Alex Rollin
    Moderator
    Post count: 27815

    Hello,

    I was able to create an invoice for a user that does not exist. The user received an email, was asked to change their password, and could then follow links for the invoice and quote and see them both.

    Please specify the steps we should take to recreate the issue, including which accounts are being used to create and receive/open the invoices and quotes.

    November 15, 2018 at 9:06 am #2326

    Benjamin Rivat
    Free User
    Post count: 2

    Hello
    I don’t know what you changed but it works !!
    Thank you !

    Last question:
    I need to add an attachment to the quote/invoice (like an image for example).
    Do you have a solution to do that ?

    November 15, 2018 at 2:31 pm #2327

    Alex Rollin
    Moderator
    Post count: 27815

    What do you mean, an inline image? Logo?
    Or do you mean attaching another file to the invoice email?
    Or to the invoice itself?

    FWIW, in my experience your best bet is to place a link to the file in a note to the customer. You can use the notes section of the invoice to send a message.

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