Topic: Paypal Pro Recurring Payments

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Tagged: DPRP, Invoices, paypal payments pro, recurring payments

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July 31, 2018 at 8:02 pm #1806

Darrell Aubert
Buyer

Post count: 8

I am having issues with getting recurring payments using the invoicing(w/paypal payments pro add-on) to work.

In the paypal payments pro gateway settings under Invoices, the settings ask me for a API Username, API Password, and API Signature. After providing this information and running a test transaction, I receive the following error message: “Paypal Pro payment error occurred. DPRP is disabled for this merchant”

I contacted Paypal support to understand the issue. They informed me that the plugin I am using is designed for an old version of recurring payments. And that I should only have to provide my recurring username and password for the API to connect. Is this the case? Is there a work-around or an update? I only just recently purchased the plugin. Paypal also informed me they are no longer giving access to any Legacy versions of their payment system for new users.

Currently, I have paypal payments standard activated. This works fine, even for recurring payments, but my clients are all required to create a paypal account. Even if they are paying with CC. This is not ideal.

Please advise.

The site is phillyinlove.com/wedding-vendors/
phillyinlove.com/wedding-vendors/add-listing/ for testing.

July 31, 2018 at 10:39 pm #1809

Paolo
Site Admin

Post count: 31206

Hi Darrell,

I flagged your request for the developers. They’ll check the issue and let you know asap.

Did you know that if you wanted to accept credit cards without asking your visitors to leave your website or to register to PayPal, there is also Stripe that is a fantastic alternative?

If you are a GeoDirectory member, you have that included in your membership too.

Thanks

August 1, 2018 at 5:13 am #1812

Patrik
Moderator

Post count: 1971

Hi Darrell,

You need to have DPRP enabled on your PayPal account. You can contact PayPal support for that and they will help you out. Let me know if you get an error after activating the DPRP on your PayPal account.

Regards,
Patrik

August 1, 2018 at 8:55 am #1813

Alex Rollin
Moderator

Post count: 27815

For more info see: https://wpinvoicing.com/docs/paypal-pro/#faq

August 1, 2018 at 5:44 pm #1821

Darrell Aubert
Buyer

Post count: 8

Ok Thank you all for feedback.

I already spoke to Paypal about this issue. I have a payflow account with them to allow recurring billing. Paypal is no longer allowing anyone to have a Legacy Payments Pro account that uses the old style DPRP which your Add-on is designed for. When I specifically asked paypal “How do I enable DPRP” they replied “You already have it – Payflow Recurring Billing.” I even told them how your app was designed to take API username, API password, and API signature and Paypal informed me that is no longer supported unless you have a legacy account and they are not allowing anyone to switch to a legacy Payments Pro account. The new Payflow API only requires a user name and password.

I believe the issue is with the add-on itself. It needs to be updated to use the current Paypal Payflow SDK and API system.

Here is their documentation: https://developer.paypal.com/docs/classic/products/recurring-billing/

As for stripe… I am not a member. I am a buyer who has purchased a number of add-ons for my site from your company. We already use paypal, so I purchased the add-on to make things easy for us. I did not know the Add-on would not be compatible with our Paypal Payments Pro account.

August 1, 2018 at 5:50 pm #1822

Paolo
Site Admin

Post count: 31206

No problem, we’ll make sure to update the PayPal Pro ASAP.

The developers have been alerted.

Thanks for your patience,
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